As a kid I loved helping my grandmother make pies. Although she made several at once, she never used a recipe. It was so simple, she claimed, that anyone could do it. Years later I know that isn’t true – I can’t make pies like hers without her formula. A recent attempt at recreating that recipe got me thinking about why documentation is so important for content creators like myself. Documenting your content strategies helps maintain a high level of consistency, which builds trust with customers and respect for your brand.
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